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AlphaCard PRO 550 ID Card Printer


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A premium mid-volume ID card printer, the PRO 500 offers professional quality with industry-leading warranty and support.

  • Single or dual-sided, dye sub printer
  • Easy to use right out of the box
  • Quick print speed – full color cards in 35 seconds, monochrome in 7
  • 100 card input hopper, 30 card output hopper
  • AlphaGuard hologram-like watermark technology
See this printer as a Complete ID System

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MSRP: $2,498
Price: $1,598

You Save: $900 (36%)

  • Single or dual-sided, dye sub printer
  • Easy to use right out of the box
  • Quick print speed – full color cards in 35 seconds, monochrome in 7
  • 100 card input hopper, 30 card output hopper
  • AlphaGuard hologram-like watermark technology
See Full Details


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Full Details


AlphaCard PRO 500 Overview

  • Printing Capability: Single or dual-sided
  • Print Technology: Dye sublimation with AlphaGuard watermark
  • Print Speed: Full color, single-sided cards in 35 seconds, monochrome in 7
  • Input/Output Hopper: 100 /30
  • Connection: USB & Ethernet
  • Warranty: 3 years with TrueSupport

The most popular mid-volume ID card printer, the AlphaCard PRO 500 printer makes it easy to batch print professional quality cards. Backed by an industry-leading 3 year warranty, all PRO series printers include AlphaCare support and a full year of TrueSupport Premium Plan.

Flexible & Intuitive Card Printing

Ideal for mid-sized print jobs, The PRO 500 printer is equipped with a 100 card input hopper and a 30 card output hopper. An alternate single-feed slot is available for one-off card prints; simply insert a card and within seconds the finished card will be returned through the same slot.

Featuring an LED status screen, USB and Ethernet ports, and a Microsoft-certified plug-and-play driver, you'll be surprised at how intuitive the PRO 500 is to set up and start using. Optional dual-sided printing functionality can be ordered up front, or easily added in the future using the drop-in field upgrade kit. Designed for flexibility, the PRO 500 is a workhorse your office can rely on for years to come.

A variety of premium dye-film ribbons are available for the PRO 500 printer to suit the full spectrum of printing needs. For full colored cards, choose the YMCKO ribbon which includes an overcoat panel to seal in the card as an extra layer of protection. The YMCKOK ribbon is specially designed for printing dual sided cards with color on the front and black on the back. Black monochrome ribbons are available with or without an overcoat panel. There are also monochrome ribbons available in a variety of colors and metallic finishes including a specialty ribbon for creating scratch-off panels.

AlphaGuard Watermark Technology

The built-in AlphaGuard technology allows you to add a hologram-like watermark over your printed card without any additional supplies. The watermark can be seen when light is reflected off the card and won't interfere with your printed card design. This added layer of visual security makes cards harder to tamper with or duplicate.

Choose from four secure designs that are repeated 24 times in a 4x6 grid over the face of the card.  Easily turn the AlphaGuard watermark on and off or to hide sections of the grid with the intuitive printer driver. Learn More about AlphaGuard.

Free Year of TrueSupport

For a limited time, AlphaCard PRO printers include a free year of TrueSupport Premium service and support. TrueSupport goes above and beyond to offer world class, full service technical support:

  • Loaner coverage during manufacturer warranty period​

  • Phone-based technical support including remote assistance​

  • Complimentary one hour of training annually​

  • Complimentary cleaning kit and remote printer check-up provided annually

TrueSupport must be activated within 30 days of purchase. See full TrueSupport details.

Printer Options & Upgrades

The AlphaCard PRO 500 comes with these printer upgrade options:

  • Dual-sided printing
  • Magnetic stripe encoding

PRO 500 Printer Warranty

Manufactured to the highest standard, the AlphaCard PRO 500 ID card printer is backed by a three year warranty.

Additionally, all AlphaCard PRO printers include one year of our TrueSupport loaner program. The TrueSupport loaner program takes the hassle out of the printer repair process. Instead of waiting for your printer to be repaired and shipped back, you will quickly receive a comparable printer as a permanent replacement at no additional cost!

This program helps minimize the downtime during printer repairs – with TrueSupport, any warranty-covered problem qualifies you for a loaner without the wait.

Everything You Need In One Box

ID card printer, software, ribbon, cards, camera, and a cleaning kit

All of our complete ID card systems come with the printer, software, and supplies you need to successfully start an ID card program right out of the box.

AlphaCard ID Card Software

With AlphaCard ID card software you can easily design, print, and manage ID cards and badges for any professional application and from any computer. With the PC-based AlphaCard ID Suite or the Mac-based AlphaCard Badge Builder software you can design everything from basic photo IDs to multifunctional badges.

ID SUITE (PC) – With a customizable record layout and advanced card design and database tools, AlphaCard ID Suite software makes it easy to manage your ID card program. Choose from Light, Standard, Professional, and Elite editions.

BADGE BUILDER (MAC) – Designed specifically for Mac users, AlphaCard Badge Builder combines user-friendly card design options with a wide range of database options. Choose from Basic, Standard, Professional, and Elite editions.

Technical Specs

AlphaCard PRO 550

Compare the AlphaCard PRO 550 to other printers using the Printer Comparison Tool.

Single-Sided Printer
Dual-Sided Printer
AlphaCard Price
Single-Sided Printer
Dual-Sided Printer
Printer Coverage
3 Years
Loaner Coverage
Printhead Coverage
3 Years
Print Technology
Dye Sublimation
Re-Writable Printing
Card Capacity
Input Hopper
Output Hopper
Single Feed Mode
Print Speed
Full Color
35 seconds
7 seconds
Avg. Cost Per Card
Single-Sided Color
Single-Sided Black
Max. Ribbon Yield
Single-Sided Color
Single-Sided Black
Accepted Card Sizes
Card Thickness
20-40 mil
Features Call if options aren't available online
Available Encoding Options
Contact Card
Contactless Card
Magnetic Stripe
Available Factory Options
Dual Sided
Available Field Upgrades
Dual Sided
Visual Security Features
AlphaGuard Watermark Technology
Printer Lock Options
Connection Type
OS Compatibility
Mac OSX 10.5 Leopard
Mac OSX 10.6 Snow Leopard
Mac OSX 10.7 Lion
Mac OSX 10.8 Mountain Lion
Mac OSX 10.9 Mavericks
Mac OSX 10.10 Yosemite
Mac OSX 10.11 El Capitan
Windows XP - 32 bit
Windows XP - 64 bit
Windows Vista - 32 bit
Windows Vista - 64 bit
Windows 7 - 32 bit
Windows 7 - 64 bit
Windows 8 - 32 bit
Windows 8 - 64 bit
Windows 10 - 32 bit
Windows 10 - 64 bit
Windows 2003 Server - 32 bit
Windows 2003 Server - 64 bit
Windows 2008 Server - 32 bit
Windows 2008 Server - 64 bit
Windows 2012 Server - 32 bit
Windows 2012 Server - 64 bit
Mac Compatible
Physical Specs
9.2” L x 17.8” W x 8.1” H
12 lbs
Available MPNs

Compatible Supplies & Accessories for the AlphaCard PRO 550 ID Card Printer

Select printers include one full year of TrueSupport for free!

Upgrade to TrueSupport for world class, full service technical support. You'll get direct access to our professionally trained technical support experts who have years of experience working with customers just like you. Whether you are setting up an ID card system for the first time, or you need help with troubleshooting, our friendly experts will get you on track quickly.


You can talk directly to our dedicated support team on the phone. On top of our complimentary lifetime email support (1-3 day turnaround) and 30-day setup over the phone, TrueSupport coverage plans will include troubleshooting and technical support via phone and hands-on help via remote desktop assistance during your subscription period from the best technical experts in the industry.


As a TrueSupport subscriber, you'll receive a complimentary cleaning kit and remote printer check-up annually through the duration of your subscription. Through these preventative services, potential future obstacles that could interrupt daily business operations can be avoided.


Within your TrueSupport coverage period, our technical support experts are standing by to offer remote phone support. If your ID card printer requires service, we'll provide a loaner machine to keep your business running while we repair your printer.


Get one hour of training every year to maximize every feature of your investment, or just brush-up on the basics. We want to help you do your job easier!


Options to extend your TrueSupport coverage are available. Call us now for pricing and enrollment (877) 907-9834.

Find Compatible Ribbons & Supplies

Quickly find the compatible supplies and parts for the AlphaCard PRO 550 ID Card Printer. Shop all ribbons, laminate films, overlays, cleaning kits, and parts.

See All Supplies

AlphaGuard® is an exclusive technology that adds a hologram-like watermark over a printed card without requiring lamination, specialty cards, or any additional supplies. This extra layer of visual security helps prevent unauthorized ID card duplication. AlphaGuard technology comes built into all AlphaCard PRO series ID card printers at no additional cost.

PRO 550 Design Options
You can easily switch between five watermark designs or turn off sections of the grid.

Secure Shield Grid
4x6 Pattern Full-face Pattern

*Disclaimer: Watermark designs on cards are shown for illustration purposes only. Actual watermark designs may vary depending on printer model.

Click For More Details

Customize AlphaGuard
with your Logo

For the ultimate level of security and professionalism, enhance your cards with a Custom AlphaGuard design using your own logo or artwork. This helps ensure that your cards cannot be replicated, since each Custom AlphaGuard design requires a physical card key. The custom keys are programmed at our secure facility and are only accessible to the authorized organization.

Custom AlphaGuard Grid Design: $598 FREE
One free Custom AlphaGuard grid design key is included with each PRO 550 printer. Free key must be redeemed within 30 days of purchase at

Custom AlphaGuard Full-Sized Design: $648
Full-sized Custom AlphaGuard designs can cover the entire face of the card or any portion thereof. They are ideal for seals or other detailed security images.

Learning Center

We'll help you learn everything you need to know about ID card systems, from how the printers work to important advice when setting up a new system, card templates, case studies, and more.

Buyers Guide to ID Printers

Surprising Ways to Use Cards
Learn More

Learn More About Card Printers
ID Technology & Options

Overall Average Rating:
5 reviews

5 Item(s)

AlphaCard PRO 500
Easy to set up and use

*This review was submitted as part of a Review Award for verified AlphaCard customers.
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  • Rating:
tkeefer 02/43/2019 02/13/201916:07
Great Product
We purchased this product to make 200 badges initially and 10-20 badges monthly thereafter. The product is very easy to set up and print. The quality of the badges were excellent. The software is very easy to use. I would recommend the AlphaCard Pro 500 to anyone that is looking for a quality badge printer.

*This review was submitted as part of a Review Award for verified AlphaCard customers.
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  • Rating:
Melissa 02/43/2019 02/13/201916:09
AlphaCard Pro 500 is more than I expected. Easy to use and customer care is awesome.

*This review was submitted as part of a Review Award for verified AlphaCard customers.
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  • Rating:
Callaway 02/43/2019 02/13/201916:30
Highly Recommend
We purhased this product after reviewing number other manufactures. The pricing was reasonable for the overall quality of the unit and supplies were priced reasonably as well. The devices performs better than expected.

*This review was submitted as part of a Review Award for verified AlphaCard customers.
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  • Rating:
Chad 02/43/2019 02/13/201919:57
Fits our needs and our budget
We have always had ID cards and when I first started it was a laminated card. Our county agency was able to make printed cards on a similar machine. However the quality was not the best and it has "chip" in it. The chip is actually just printed on it and serves no purpose. It makes it look fancy but thats it. When I was looking around I found Alphacard. The customer service has been great so far. The ID Cards look and feel first class. They have the ability to print on the back is plus as well. The ID software that comes with it is user friendly but takes time to get used to it. We have made nearly 100 ID's so far with no issues plus it was way cheaper than having the cards made off site. I look forward to doing more business with Alphacard
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  • Rating:
Officer Stephenson 02/45/2019 02/15/201916:02

5 Item(s)

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