Order Processing Representative

AlphaCard Systems (dev.alphacard.com.vhost.zerolag.com) is looking to hire a full time associate to assist with website & Amazon order processing. Accounting or data entry background is preferred.

THIS IS NOT A TELECOMMUTING POSITION AND IS STAFFED IN OUR OFFICE ONSITE IN TUALATIN, Oregon.

AlphaCard promotes a fun casual environment where we can all be at our best. Join our fantastic company!

Job Responsibilities

• Assist in the processing of all online orders
• Ensure all daily online priority and early cut-off orders are processed on time
• Ensure all online orders are linked to the appropriate account in the system and transfer to assigned Account representative when applicable
• Input shipment tracking information into web order portal
• Identify and investigate potential fraudulent orders
• Resolve customer service or order issues
• Communicate with customers as needed for order follow up
• Process returns for web orders
• Other duties as assigned

Personal Qualifications

• Very detail-oriented (important)
• Organized, manages time well
• Excellent verbal & written communication skills
• Flexible & adaptable to changing workloads in a fast-paced environment
• Problem solving skills
• Accounting or data entry experience preferred
• Computer science coursework applies well to this position

Compensation & Benefits

• Competitive wage & annual bonus
• Comprehensive benefits package including medical, 401k, and paid time off
• Vibrant company culture and fun work environment

To Apply:

Please email your cover letter and resume to jobs@alphacard.com. Include the position title "Order Processing Representative" in the subject line of your email.