Company Profile

AlphaCard has been a trusted provider of secure ID solutions since 1998.

Our experienced and dedicated staff takes great pride in providing each and every customer with world-class service and support. We're proud to have earned an A+ rating from the Better Business Bureau.

AlphaCard designs customized ID solutions that meet a wide variety of needs and budgets. These solutions typically come in the form of complete photo ID systems that include an ID printer, supplies, and software, making it easy for any organization to design and print high-quality ID cards for a variety of applications.

We offer an unbeatable selection of ID card printers and supplies from industry-leading companies such as Magicard, Fargo, Zebra, Evolis, Datacard, and many more. Like us, these companies have been around for quite some time, which is why we’re confident our customers are receiving the most effective and reliable solutions for their card-printing needs.

Why work with AlphaCard? - Discover the AlphaCard Difference

Location and Service Hours

AlphaCard is headquartered in Portland, Oregon.

As one of the largest photo identification solution providers in the USA, we inventory over 98% of the product we ship in our own warehouse. This allows us to ship most orders same day, as long as the order is received by 4:00 p.m. PST.

We are available by phone for customer service, technical support and sales inquiries Monday through Friday, 6:30 a.m. to 5:00 p.m. PST.

If you’d like to join the AlphaCard team, please visit our Career Center to view open job postings or submit your resume.

Our Customers

AlphaCard's growing list of over 30,000 customers spans all 50 states and includes international customers in 80 different countries. We proudly supply professional ID systems to a broad range of users from small businesses, K-12 schools, universities and membership clubs, to police and fire departments, government agencies, large corporate clients and more.

Read what our customers have to say.

Customer Service & Post-Sale Support

At AlphaCard, our commitment to customer service extends far beyond the ordering process.

When you call us you’ll always hear a friendly voice from a professional ID specialist. Our sales and customer service team members have an average tenure of 5 years, including several employees with over 10 years experience at AlphaCard.

AlphaCard is the easiest company to do business with in the photo ID industry. We offer a 30-day money-back guarantee on all orders, the industry’s only printer and software upgrade program, and free training and setup assistance with all new photo ID system purchases.

And it doesn’t stop there. All of our systems include free technical support, part of a program we call AlphaCare. That means you can contact us any time you need assistance, whether you’re setting up your card printer for the first time, working with ID badge design software, or trying to solve a technical issue.